This course was originally developed for Cisco Systems, a Fortune 500 corporation, to achieve ESD certification for everyone in its organization. It is recommended that companies train their employees in ESD awareness and prevention every 12 months.

These ESD Training programs are designed to meet the ESD Association ANSI/ESD S20.20-1999 standard. ESD training is required for electronic manufacturing facilities seeking or retaining ISO 9001 certification.


Course Outline
Audience
Anyone working with or around electronic components, such as computer components. ESD training is required for ISO certification.
Training Time
Average - 39 to 78 minutes
Delivery Formats
Web, CD-ROM, LAN, WAN:

Overview
This training, which is required for ISO certification, covers the basic concepts of Electrostatic Discharge Control. 35 interactions actively involve the learner in the training. Lesson interactions provide the learner opportunities to apply what he or she has learned. The computer assesses the learner's level of understanding of all learning objectives. When the learner answers a question incorrectly the computer provides remedial instruction and reviews the material until the learner can answer correctly. All questions in this course are fully narrated. Narrations enhance comprehension and are welcome support for learners with reading skill deficits and when English is the learner's second language.

The course's exclusive Follow-up Review provides time-delayed reinforcement and review of the learner's newly acquired knowledge. The Follow-up Review enhances the transfer of newly acquired knowledge to the learner's long-term memory.


The Learner navigates through the course and its resources using the simple to use Control Bar. A complete transcript of all audio and video files is also provided with this course.


Closed Captioning is included for the hearing-impaired.

Performance Objectives
This course will measure mastery on each of the following performance objectives. Upon completion, workers will be able to...



• Understand ESD and the importance of ESD prevention
• Describe static.
  
• Describe electrostatic discharge.
  
• Describe how electrostatic discharge occurs.
• Identify proper ESD procedures.
• Identify the causes of ESD.
• Identify insulators and conductors at your workstation.
• Define static materials.
• Identify how much static can damage a component.
• Describe catastrophic and latent failure.
• Discuss the costs of ESD damage.
• Use proper ESD protective procedures in your work day.
• Identify precautions that should be taken in non-protected ESD areas.
• Understand the importance of grounding.
• Describe resistive and common point ground.
• Describe how to properly use and wear a wrist strap.
• State how often you should test a wrist strap.
• Describe how to test a wrist strap.
• Identify proper ESD protective packaging.
• State proper procedures for transporting electronic components.
• Properly enter ESD protected areas.
• Recognize ESD protected areas.
• Describe ESD protective measures in ESD protected areas.
• Identify ESD garments and describe how to properly wear them.
• Describe ESD control measures used in these areas.
• Describe how to use toe, shoe or heel grounders.
• Describe how to test heel grounders.
• State that an ESD protected area is controlled.
• Use proper ESD control techniques in the field.
• Use proper ESD control techniques when handling sensitive components.
• Remove static generating items from you work area.
• Describe the proper use of a dissipative mat.
• Describe how to ground yourself if an ESD field kit is not available.
• State how grounding is achieved.
• State the use of a disposable wrist strap.